Responsible Gambling at 13bdbajee:
Your Safety, Our Commitment
Enjoy entertainment within limits — 13bdbajee is committed to giving you a safe, healthy, and enjoyable experience.
Why is Responsible Gambling Important?
Online casino and sports betting can be a great source of entertainment — but only when kept within limits. 13bdbajee believes that every player's experience should be safe, informed, and enjoyable. Our platform does not just run games — we care equally about the mental and financial wellbeing of our members.
The key message of responsible gambling is — play for fun, not to win. Do not look to gambling as a way to solve financial problems. Set a fixed budget and time limit for every gaming session, and do not exceed those limits.
At 13bdbajee, we encourage all our members to play responsibly. Our tools and resources will help you keep your gaming habits in check.
Remember: Responsible gambling means treating entertainment as entertainment — it is not a source of income.
Our Protection Tools
Deposit Limit
Set a daily, weekly, or monthly deposit limit. Once a limit is set, it takes effect immediately. A waiting period applies for any request to increase the limit.
Time-Out
Use the Time-Out feature if you want a temporary break. You can pause your account for anywhere from 24 hours to 30 days — no login or betting is possible during this period.
Self-Exclusion
If you feel your gaming habits are getting out of control, apply for self-exclusion. You can keep your account closed for anywhere from 6 months to permanently.
Bet Limit
Set a limit on how much you bet per session. This protects you from excessive losses and keeps your entertainment sustainable.
Account History
View your complete gaming history along with records of deposits and withdrawals. Analyse your own patterns and change course if needed.
24/7 Support
Our Bengali live chat team is available 24 hours a day, 7 days a week for any questions or assistance related to responsible gambling.
21+ Age Verification
13bdbajee strictly operates for players aged 21 and above only. Use of the platform by minors (those under 21) is strictly prohibited and is our highest priority to enforce.
We verify age during the registration process and may request supporting documents in cases of doubt. If you are aware that an underage member of your family is using this platform, please notify our support team immediately.
Steps to Protect Minors
- Use a password on your device and keep your login details private.
- Install parental control software on your browser.
- Always log out of your account when you are done.
- Never share your credit card or bKash PIN with anyone.
- If you have any concerns, contact [email protected] immediately.
Warning Signs of Problem Gambling
Ask yourself the questions below. If more than one answer is yes, use the responsible gambling tools or contact our support team.
- Are you repeatedly betting more than your budget?
- Are you playing more to try to recover losses?
- Are you hiding your gambling from family or friends?
- Do you feel restless when told to stop playing?
- Are you betting with borrowed money or your family's money?
- Are you neglecting work, studies, or relationships?
- Are you playing to cope with stress or depression?
- Have you set limits but find you cannot stick to them?
How to Use Limit and Protection Tools
Set a Deposit Limit
Log in to your account and go to the "Account Settings" section. From there, set a daily, weekly, or monthly deposit limit. Setting a limit is immediate — but increasing it is subject to a 24–48 hour cooling-off period.
Take a Time-Out
Choose the time-out option from the "Responsible Gambling" settings. Take a break for 24 hours, 7 days, or 30 days. No transactions will be possible on your account during this time.
Apply for Self-Exclusion
Contact us via live chat or email for a permanent or long-term break. Once self-exclusion is active, you will not receive any marketing messages either.
Build Healthy Gaming Habits
- Set a budget: Decide in advance how much you will spend per session. Stop when that amount is gone.
- Set a time limit: Keep a limit on how many hours you play each day and set an alarm to remind yourself.
- Manage your emotions: Do not play when you are angry, frustrated, or stressed. Only make decisions with a clear head.
- Do not chase wins: Winning is not always possible — treat it as the cost of entertainment, not an investment.
- Take regular breaks: Avoid long sessions. Take a break once every hour and drink some water.
- Review your gaming history: Check your account history from time to time and analyse your own patterns.
- Keep your family informed: Keep your loved ones aware of your gaming habits.
Need Help? We Are Here
Contact the 13bdbajee Support Team
If you or someone you know is experiencing a problem related to gambling, our responsible gambling specialist team is ready to help. We assist without judgement and with complete confidentiality.
Bengali live chat support is available 24 hours a day, 7 days a week. You can reach us even without logging in to your account.
[email protected] — send any request related to responsible gambling. We will respond promptly.
For deposit limits, time-outs, or self-exclusion, use Account Settings directly or contact support.
Responsible Gambling Common Questions
Play Responsibly, Enjoy the Experience
Enjoy entertainment at 13bdbajee within the right limits. Our games, cricket betting, and casino — all designed for your enjoyment.
For ages 21 and above. Play responsibly.